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Hotel Operations

Technical-Vocational-Livelihood Track

Hotel Operations

About the Program

Learn basic principles of the hospitality industry, concierge services, hotel accommodation and reservation, and more in the Hotel Operations program. Students who choose this specialization may pursue college degrees in Hospitality & Tourism or Hotel & Restaurant Management.

 

  • Receive and process reservations.
  • Operate a computerized reservations system.
  • Provide accommodation reception services.
  • Conduct night audit.
  • Provide club reception and porter services.
  • Provide concierge and bell services.
  • Provide cashiering services.
  • Provide housekeeping services to guests.
  • Clean and prepare rooms for incoming guests.
  • Provide valet/butler service.
  • Launder linen and guest clothes.
  • Deal with/handle intoxicated guests.
  • Research information relevant to tour itinerary.
  • Manage arrangements for visitors.
  • Accompany and guide visitors in accordance with the tour itinerary.
  • Introduction to Hotel Housekeeping
  • Front Office Services 1
  • Hotel Housekeeping Services
  • Front Office Services 2
  • Introduction to Travel & Tourism Industry
  • Tour Guiding & Escorting
  • 2 Electives

 

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Be a Hotel Operations student now.

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‘‘The hardship, determination, and positive mindset in trainings are the strong foundations of the team’s achievements.’’

Rusly Xavier Herrera

SHS Student

Digital Arts

View Full Story | Read More STI Stories

‘‘The hardship, determination, and positive mindset in trainings are the strong foundations of the team’s achievements.’’

Rusly Xavier Herrera

SHS Student

Digital Arts

View Full Story | Read More STI Stories

 

 

Program Curriculum

  • Housekeeping NC II (160 hrs)
  • Front Office Services NC II (160 hrs)
  • Local Guiding Services NC II (160 hrs)
  • Front Office Agent
  • Junior/Assistant/Assistant Public Area /Public Area Cleaner
  • Room/Cabin/Laundry/Housekeeping Attendant
  • Room Maid, Butler
  • Tour Guide

 

 

Apply online

Be a Hotel Operations student now.

Register